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E-Commerce - Food for thought
If you're reading this then you've probably already started thinking about selling goods or services over The Internet. It might reassure you to think about this also:

"IMRG estimates UK e-retail to be worth around £15 billion this year (2003), representing 7% of all retail, and still growing at close to 50% per annum."
IMRG - Interactive Media in Retail Group

All the right ingredients
Experience has taught us that a successful online store is much more than a website, it's a business venture. We source, create or manage all of the following:

• Online strategy - We can help you plan how you approach transferring your existing business to the internet or help you formulate a new one
• Software - our own in-house e-commerce store is customisable and provides you with the following:
  • Product searches and displays
  • Shopping basket
  • Online payments
  • Wish Lists
  • Personalised shopping experiences
  • Time based offers
  • One to one online promotions
  • Customer accounts
  • Stock control
  • Catalogue management
  • Order tracking
  • Order management
  • Customer management
  • Literally any other feature you want us to build!
• Online Marketing - an online store is nothing without customers. Find out about how we market your business online
• Fulfilment - we source and work with a fulfilment partner that best fits your business. Typically this will look after storage and delivery of your product
• Hosting - the success of your store depends upon it being open for business! We work with some of the best dedicated hosting companies in the UK
• Systems Integration - we'll see to it that your online shop can work together with your stock control, accounting and if necessary EPOS systems
• Catalogue production - have a professional, web ready catalogue photographed to show your product in their best light. We'll even come to you and carry out the photography for you
• Customer service - it's often cost effective to outsource your customer service requirements to a high quality call centre
• Management and Measurement - we set up a monthly maintenance program to nurture your online store. Typically we will:
  • Manage relationships with 3rd parties
  • Manage your online marketing campaign
  • Analyse and report on website usage and sales patterns
  • Provide strategy for future growth
  Meet with you regularly to share knowledge and develop new sales initiatives and objectives

Read about our Website Build services | Read about our Online Marketing services

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